Contact
Last updated: 9 September 2026
We deliberately do not run a contact form. A form would mean collecting your personal data, and this site is built not to. Email reaches us directly.
Email: contact@nagatrade.pro
Site operator: Felix
Location: Hanoi, Vietnam
Response time: usually within 2–3 business days
What we can help with
- Corrections — anything on this site that is factually wrong or out of date
- Questions about how we are funded or how we write reviews
- Privacy requests under applicable data-protection law
- Trademark or rights concerns, including from NAGA
- Press and partnership enquiries
What we cannot help with
We are not the broker, so we have no ability to act on your trading account. Please do not send us account details, identity documents, card numbers, passwords or any other sensitive information — we do not need them and we do not want to hold them. If you email us anything of that kind we will delete it.
Specifically, we cannot:
- Open, verify, unlock, change or close a NAGA account
- Process a deposit or withdrawal, or chase one that is delayed
- See your balance, positions or trading history
- Resolve a dispute with the broker or recover lost funds
- Give you financial, investment, tax or legal advice
For anything account-related, contact NAGA's own support through naga.com. If you have a complaint the broker will not resolve, escalate it to the financial regulator that supervises the NAGA entity your account is held with.
A note on impersonation
We will never contact you first, never ask for your password or a verification code, never ask you to send money, and never offer to trade on your behalf or manage your account. Anyone doing those things while claiming to be us — or claiming to be NAGA — is attempting a scam. Report it to the broker and to your local authorities.